Shivaji Sengupta is a Business Leader in the Information and Communications Technology (ICT), Business Process Management, Technology Development / Management / Integration, and Outsourcing / Offshoring industry with working experience in 15 countries across 20+ years of experience.
Over the years he has positioned and managed enterprise level, mission critical solutions at various fortune 100 companies working directly with CXOs and Divisional Heads. He has developed relationships expanding into global responsibilities allowing him to manage multiple groups within the accounts located in USA, Canada, UK, China and India.
Shivaji has worked with wide ranging enterprise level applications including helping government / public sector and corporate enterprises with their Strategy, Technology Consulting, Business Process Management, Global Delivery, Sales and CRM, Digital Product Development, Enterprise Content Management Strategy among other applications.
Shivaji’s professional career has spanned 15 countries in three continents:
- North America - United States of America & Canada
- Europe - United Kingdom, France, Italy, Netherlands, Switzerland, Germany & Sweden
- Asia - Sri Lanka, Thailand, Malaysia, Vietnam, Singapore & India.
As an subject matter expert in information technology and process management, he has advised enterprises on B2B and B2C ICT Strategies and worked on numerous ICT Applications, ERP, CRM and ECM projects. He has worked on wide ranging enterprise level applications including helping enterprises with their ICT Infrastructure planning, ERP and CRM systems, eCommerce, eLearning, ECM Strategy, Enterprise Supply Chain, ICT Billing & Financial Solutions and ICT Database Repository.
On the Government side he has worked the Governments in Asia and North America with their Citizen to Government, and Government to Citizen applications that include ICT Business Process Management (BPM), ERP, ECM and Content Archival Consulting and Solutions.
Some of his achievements in the private sector include helping corporations saving over US$100 Million from their Supply Chain and Knowledge Management Infrastructure costs by providing strategic consulting and implementation services around CRM, ERP, ECM, e-commerce, e-business, e-learning solutions.
Part of the strategic implementation services include managing the integration and the full-life cycle of multiple large and complex ERP, CRM, ECM and IT development projects, valued at over US$150 million and involving over one hundred ICT consultants. In this capacity, he was responsible from project planning and solution design to final system/service delivery for the establishment of business process centers, application help desks, competency centers and ICT development centers.
Some commercial customers served include:
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